Thermotron Product support customer service--i didn't WANT to lie BUT they told me too" arguing with myself

Helpful (1)

"Product support customer service--i didn't WANT to lie BUT they told me too"

StarStarStarStarStar

Former Employee - Product Support, Field Service Sales in Los Angeles, CA (US)

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Positive Outlook

I worked at Thermotron full-time (More than 10 years)

Pros

the management said it was Ok to lie cheat steal embezzle and defraud the customer and your co worker's because "everyone is a manager " and the managers backstabber the employee's, embezzling is encouraged, a few hundred a week is OK, because field sales and service is an expense, and stealing and lying binds the thermotron "team" together,

Cons

Who will hear things like "i heard about you" meaning it's bad, or "somebody said this or that about you-- BUT -- didn't believe it, and i lied for you, the management LOVES to dig 4 dirt on everyone, and they protect the liars, and deceivers, -- people say -- let me talk to them and get close so we can find out what is "really-going-on", expect everyone to be dishonest and lie to you-- as the motto is it dosen't mat… Show More

Advice to Management

the employee'e in the remote office's last about a year, the management gets them to distrust each outer and call them up whan they have dirt, and reward the employee, by telling them to work some overtime as a reward, and keep an eye out, for problems with the attitude of the co worker they just defrauded